Contents
1. Commitment
EL-Translations aims for its digital services to be accessible and usable by as many people as possible, including persons with disabilities.
This statement is a voluntary commitment of EL-Translations and concerns:
- el-translations.com,
- el-translations.com/academy,
- moodle.el-translations.com,
- the online processes for purchasing translation services,
- the processes for purchasing and accessing educational content.
2. Standard and conformance status
The reference standard is WCAG 2.2 level AA.
- el-translations.com, including the EL-Academy pages and the ordering process up to the payment page: conforms to WCAG 2.2 level AA, based on self-assessment. No non-conformity is known.
- moodle.el-translations.com: partially conforms. The known exceptions are described in section 8.2 of the Greek version of this statement.
- The Stripe payment page is a third-party service and is not controlled by EL-Translations.
How it was checked. At every publication of the website, every page goes through an automated check with the axe-core tool against WCAG 2.2 level AA. The EL-Academy pages are checked in a real browser, together with colour contrast and the size of touch targets. A manual check of keyboard use, focus and contrast was carried out on 23 July 2026 and repeated on 2 November 2026. A check with a screen reader has not yet been carried out; it is scheduled before the review in section 7.
Whether EL-Translations falls within the scope of the legislation on accessibility requirements for products and services, and whether any exemptions apply, is under legal assessment and is not the subject of this statement.
3. Measures taken
EL-Translations aims for:
- a correct semantic structure of pages,
- keyboard navigation,
- a visible focus indicator,
- sufficient colour contrast,
- alternative text for essential images,
- labels and instructions in forms,
- understandable error messages,
- compatibility with assistive technologies,
- subtitles or alternative material for educational videos, where available,
- the ability to zoom in without loss of functionality,
- respect for the device's text size setting,
- reduced motion when the device asks for it,
- an accessible payment process and management of cookie preferences.
4. Known limitations
There may be limitations, in particular in:
- older educational material,
- older PDF files,
- third-party content,
- embedded payment tools,
- certain functions of Moodle,
- videos without full subtitles or transcription.
EL-Translations plans to assess and improve them progressively.
5. Alternative way of being served
Anyone who cannot complete a process because of an accessibility problem can get in touch:
- Email: info@el-translations.com
- Telephone: +30 210 680 1333
EL-Translations will make a reasonable effort to provide the content or service in an alternative, accessible way.
6. Reporting a problem
The report should, as far as possible, include:
- the page or function,
- a description of the problem,
- the device and browser,
- the assistive technology used,
- the preferred way of being contacted.
The aim is an initial reply within five (5) working days.
7. Drafting and updates
This statement was drawn up on 12 July 2026.
Last updated: 4 November 2026.
The statement will be updated after the screen-reader check and after the final legal assessment of the applicable framework: review scheduled no later than 13 January 2027 (6 months), or sooner if the size of the business or the applicable framework changes.