Sector
- ISO 17100 certification · 2016
- 25+ years in language services
In tourism, language is part of the hospitality: we translate hotel websites, booking platforms, menus, guides and destination material so the visitor feels welcome before they arrive, with a rendering that sells the experience.
- Scope
- Hotel websites and booking platforms
- Destination material, guides and tours
- Restaurant menus and food-service material
- Credentials
- ISO 17100:2015 · ISO 18587:2017 · ISO 29993 · TÜV Hellas
- On every project
- Prices, booking terms and cancellation policies are never freely rendered.
- One consistent voice across every channel of the same brand.
- A binding quote and delivery date before work starts.
- Response
- An itemised quote within one working day, with a firm delivery date.
- ISO 17100 certification · 2016
- First in Greece
- Athens Chamber of Tradesmen · 2018 (on the Athens Chamber site, in Greek) (opens in a new tab)
- Entrepreneurship award
- Official supplier
- NATO
- years in language services
- 25+
- 271 client reviews
- 4.9/5 on Google
How we work
How a project runs, step by step.
In tourism the copy sells. Word-for-word translation usually misses the tone, and seasonality means the volume arrives all at once.
- 01Voice and audience before copy
We agree who is reading and in what tone you speak to them. That drives our choices.
- 02Adaptation instead of transfer
Descriptions and marketing copy are adapted; names, prices, booking terms and policies carry across exactly.
- 03Independent revision
A second professional checks flow and consistency across all material.
- 04Season planning
We reserve capacity before the peak, so volume is not handled in a rush.
Independent revision by a second professional is an ISO 17100 requirement.
Scope
What we translate
- Hotel websites and booking platforms
- Destination material, guides and tours
- Restaurant menus and food-service material
- Travel brochures, campaigns and newsletters
- Guest communication: before, during and after the stay
Capabilities
Why EL-Translations.
Rendering the experience
A hotel's copy works when the reader pictures the stay. We carry tone and promise with the naturalness the guest expects in their own language.
Many languages, one assignment
Greek tourism's markets speak many languages. We deliver coordinated versions in all of them, under a shared brand glossary and a single schedule.
SEO for travellers
Website localisation is done knowing what a traveller actually searches for in each language, because the booking starts with a search.
Terminology sample
Sector terminology
Your sector’s language, in both languages.
A sample of the terms checked on every project, against your own glossary and the sector’s reference sources.
- Δίκλινο με διπλό κρεβάτι, in English: Double roomReference: Rooms
- Δίκλινο με μονά κρεβάτια, in English: Twin roomReference: Rooms
- Ημιδιατροφή, in English: Half boardReference: Board
- Πλήρης διατροφή, in English: Full boardReference: Board
- Πολιτική ακύρωσης, in English: Cancellation policyReference: Bookings
- Τέλος ανθεκτικότητας στην κλιματική κρίση, in English: Climate crisis resilience feeReference: AADE
An illustrative sample. On every project, terminology follows your approved glossary first.
Contents
Language is a guest's first contact
A guest forms an impression of a property long before arriving, from the website, the confirmation email, the list of services. If those read like clumsy translation, the promise of hospitality cracks at the first word. In tourism, language is part of the experience you are selling.
We render tone, atmosphere and promise with the naturalness a traveller expects in their own language, so the text creates the desire to stay, beyond describing rooms and amenities.
Many languages, and a season that keeps moving
Greek tourism sells into several language markets at once, and the content changes with the seasons: new rates, new offers, new packages. We deliver coordinated versions in every target language under a shared brand glossary, so the property speaks with one voice to every guest.
With a translation memory per client, seasonal updates cost less and publish on time, and website localisation is done with an awareness of what travellers actually search for in each language, because every booking begins with a search.
Three questions before any project.
Ask us and any other agency.
- 01How do you decide what gets adapted and what carries across verbatim?
- 02Can you commit to capacity at peak season?
- 03Who keeps the voice consistent across site, newsletter and OTA listings?
Infrastructure & Reliability
Three ISO standards, audited by TÜV Hellas.
Enterprise-grade translation needs know-how, infrastructure and accountability. We have already built them, so you do not have to.
Next milestones: ISO 9001 (quality) & ISO 27001 (information security), certification in progress.
- Certified processISO 17100:2015 · ISO 18587:2017 · ISO 29993 · TÜV Hellas
- AI infrastructure with certified human controlNeural machine translation + ISO 18587 post-editing
- Secure portals for clients and vendorsSeparate, access-controlled environments per project and per translator
- Per-client translation memories & term basesTerminology consistency and lower cost over time
- Confidentiality & data security by defaultNDA before every engagement, strict data handling at every level
- A dedicated project manager on every project140+ languages · 25+ years · since 2001
For procurement
The supplier file, ready.
What a supplier evaluation usually asks for, available from day one.
- ISO 17100:2015Translation services: translator qualifications, independent revision, a documented workflow. · TÜV Hellas · valid until 16 February 2028PDF
- ISO 18587:2017Machine translation post-editing, carried out under our certified process. · TÜV Hellas · valid until 11 February 2027PDF
- ISO 29993Design, development and delivery of the EL-Academy programmes. · TÜV Hellas · valid until 21 February 2027PDF
- Company detailsEL-Translations ΙΚΕ · VAT and commercial register numbersPage
- Confidentiality policyHow we handle data and filesPage
Frequently asked questions
Before the first project.
Can you translate directly inside our booking system or CMS?
Yes. We work via export/import or directly in your environment, so content is published without manual re-keying.
Do you cover menus and food-service material?
Yes, with the gastronomic accuracy and the care that high-end food service requires.
Can you refresh seasonal content quickly?
Yes, with a translation memory per client, seasonal updates cost less and publish on time.
No-obligation quote
Let's talk about your project
Describe your project or send us your material. You will receive an itemised quote within one working day, with a firm delivery date.
We reply within one working day.
ISO 17100 · ISO 18587 · ISO 29993 · Since 2001 · 140+ working languages