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Quality at EL-Translations rests on a certified process: ISO 17100 for the translation workflow, ISO 18587 for machine-translation post-editing and ISO 29993 for training, all audited by TÜV Hellas, with independent revision and measurable checks on every deliverable.

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Scope
  • Translation by a qualified field specialist
  • Independent revision by a second translator (ISO 17100)
  • Terminology checks against glossaries and memories
Full scope
Credentials
ISO 17100:2015 · ISO 18587:2017 · ISO 29993 · TÜV Hellas
On every project
  • NDA before every engagement.
  • Binding quote and delivery date before work starts.
  • A dedicated project manager on every project.
Response
An itemised quote within one working day, with a firm delivery date.
ISO 17100 certification · 2016
First in Greece
Athens Chamber of Tradesmen · 2018 (on the Athens Chamber site, in Greek) (opens in a new tab)
Entrepreneurship award
Official supplier
NATO
years in language services
25+
271 client reviews
4.9/5 on Google
  • European Commission
  • Siemens
  • Coca-Cola HBC
  • SGS
  • OPAP
  • Intralot
  • Pierre Fabre
  • McDonald's

How we work

How a project runs, step by step.

  1. 01Translation with field knowledge

    The translator is chosen for expertise in the subject. The first quality filter is the right assignment.

  2. 02Independent revision

    A second translator checks the translation against the source.

  3. 03Terminology check

    The text is compared with your glossary and translation memory: the same term, the same rendering, everywhere.

  4. 04Technical check

    Formatting, completeness, numbering, tables. Nothing is missing, nothing has moved.

  5. 05Final review

    The project manager checks the whole deliverable before it reaches you. One person signs off the delivery.

Scope

The control stages

  • Translation by a qualified field specialist
  • Independent revision by a second translator (ISO 17100)
  • Terminology checks against glossaries and memories
  • Final review by the project manager before delivery

Capabilities

Why EL-Translations.

01

The standard as daily practice

ISO 17100 means vetted translator qualifications, documented workflow and traceability at every stage, audited externally.

02

Quality in the AI era

ISO 18587 defines how machine translation is properly post-edited by humans. We are certified in it, so the speed of AI does not reduce reliability. Next milestones: ISO 9001 and ISO 27001, both in certification progress.

Terminology sample

Why a specialist translator

One word, another field, another translation.

The same Greek term is rendered differently in each field. That is why every project goes to a translator of the field, not just of the language.

  1. «χρήση»accounting, in English: financial yeareveryday, in English: use
  2. «έως»payment deadline, in English: no later thanduration, in English: until
  3. «διακοπή»of treatment, in English: discontinuationof power, in English: power outage
  4. «πράξη»notarial, in English: deedlegislative, in English: act
  5. «ισχύς»energy, in English: capacityof a law, in English: force
  6. «τάση»electrical, in English: voltagemarket, in English: trend
Revision sample

Revision under ISO 17100

A second check, sentence by sentence.

Every translation is checked by a second translator, sentence by sentence, against the source. The reviser’s corrections are shown below.

Source · Greek · Lease agreement

Ο Μισθωτής υποχρεούται να καταβάλλει το μίσθωμα έως την πέμπτη ημέρα κάθε μήνα.

Translation · English · In blue: the reviser

The Tenant is obliged to pay the rent until the fifth day of each month. → The Tenant shall pay the rent no later than the fifth day of each month.

  1. 1«shall»: the established way to state an obligation in English contracts.
  2. 2«no later than»: here «έως» sets a deadline. «until» describes a duration and leaves open whether the fifth day is included.
01 TranslationSubject-matter translator
02 RevisionReviser (second translator)
03 Final checkProject manager

An illustrative example of the method, not client text.

Contents

What "independent revision" means in practice

It is the central stage of ISO 17100, and it means that the translator does not revise their own work: a second professional, with the same documented qualifications, compares the translation with the source sentence by sentence, for meaning, terminology, completeness and style.

Two people rarely make the same mistakes. That is why revision is a mandatory stage of the workflow, on every project, whatever its size.

What MTPE is and how it is checked

MTPE (Machine Translation Post-Editing) is human editing of text that has been produced by machine translation.

Machine translation has a place in a modern workflow, but it also has a standard: ISO 18587 defines how it is properly checked by a person (full post-editing), with what qualifications and by what procedure. We are certified in it, so that where the type of content allows MTPE, speed does not reduce the reliability of the result.

And where it does not allow it (official, legal, sensitive texts), machine translation is simply not used without explicit agreement with you. Transparency about how the work was done is part of quality.

On the AI content review page you will find the translation and checking options we recommend for each level of risk.

When something goes wrong

No quality system rules out error entirely. If you find a defect in a deliverable, we take it on promptly and at no charge. And the finding does not stop there: it feeds the assessment of our partners and the improvement of glossaries, so that the same mistake does not happen twice.

Certification means there is a process that learns from its mistakes, inspected by an independent body, TÜV Hellas.

Infrastructure & Reliability

Three ISO standards, audited by TÜV Hellas.

Enterprise-grade translation needs know-how, infrastructure and accountability. We have already built them, so you do not have to.

Next milestones: ISO 9001 (quality) & ISO 27001 (information security), certification in progress.

  • Certified processISO 17100:2015 · ISO 18587:2017 · ISO 29993 · TÜV Hellas
  • AI infrastructure with certified human controlNeural machine translation + ISO 18587 post-editing
  • Secure portals for clients and vendorsSeparate, access-controlled environments per project and per translator
  • Per-client translation memories & term basesTerminology consistency and lower cost over time
  • Confidentiality & data security by defaultNDA before every engagement, strict data handling at every level
  • A dedicated project manager on every project140+ languages · 25+ years · since 2001

For procurement

The supplier file, ready.

What a supplier evaluation usually asks for, available from day one.

Frequently asked questions

Before the first project.

What does ISO 17100 actually guarantee?

That translation is performed by a professional with documented qualifications and mandatorily revised by a second, independent translator, in an externally audited process.

Do you use machine translation?

Only where it suits the content type, and always with full human post-editing under ISO 18587. Never on official, legal or sensitive texts without explicit agreement.

See also

Our certifications Professional translation

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ISO 17100 · ISO 18587 · ISO 29993 · Since 2001 · 140+ working languages